Attempt to promote hospital management by IM Public Platform

Hui Chen, Yi-jun Shen


Thisarticle has analyzed the contribution of modern IT to hospital management: using public platform of IM (instant message/communication) will make it more convenient and efficient to conduct communication with (prior to the treatment), conduct treatment, and provide post-treatment service for patients and their family; withthe set-up of a smooth and efficient information channel set up, the relationship between patients and doctors will be greatly improved ,thus reputation and credibility of the hospital and its doctors will be promoted; when the public has better received the hospital and its doctors, social harmony will be achieved. 


IM; Micro public platform

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Global Journal of Hospital Administration ISSN 2309-3609 (Print) ; ISSN 2375-4060 (Online)